Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

I already have a Railcard. Can I use my Santander promotional code to renew my existing Railcard?

Your Santander promotional code will be valid for 60 days from the date of issue. If you already have a Railcard that is due to expire within this time you can wait until the day after it has expired and then apply for your Santander 16-25 Railcard through https://secure.santander-railcard.co.uk

If you cannot wait until your Railcard has expired, or your current Railcard is not due to expire at a date later than three months away, please note that you will not be able to renew using your current online Railcard account. You will need to set up a new account through https://secure.santander-railcard.co.uk using an email address that is different to one you have used previously and buy a new Railcard.

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