Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

How can I buy a digital Railcard?

Digital Railcard can be bought online only. Please click on 'Buy Now' on the website homepage to get started. When you get to the question ‘Choose the type of Railcard you would like’, select ‘Digital’ and follow the instructions on the screen to continue with your purchase.

In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. 

Mature students who want a 16-25 Railcard will have to wait a little longer as these applications are checked manually. Please allow up to 5 working days for your Railcard application to be reviewed and approved.

Click here for more information on managing your Railcard

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