Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Mature Student Railcard holder benefits Refunds & Replacements Renewals Santander 16-25 Railcard Validity Visiting from outside of Great Britain?

Can I renew my station-purchased Railcard online?

Railcards issued at stations cannot be renewed online. You will need to create an account and purchase a new Railcard.

To buy a new 16-25 Railcard, please go to the website homepage, click ‘Buy Now’ and follow the instructions on the screen. You will be asked to provide either a passport, UK driving licence number or EEA national identity card and you will also need to provide a digital passport-style photo.

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